Version: v2.0

eSIM, pSIM and Plans

eSIM Profiles#

eSIM profiles are electronic versions of a physical SIM. Think of a downloaded video vs a DVD. An eSIM can be downloaded over the internet and installed into a device. The most common method of doing this today is via a QR code or through an iOS, Android or a Microsoft Windows application. Click here to learn how to activate your first eSIM profile.

Physical SIMs (pSIM)#

Physical SIM is the traditional type of SIM card that can have several different formats: mini-SIM, micro-SIM, nano-SIM, MFF2, etc. Connect supports physical SIMs provided by Truphone which in fact are embedded with an eSIM profile in order to provide a future-proof solution. Click here to learn how to activate your first physical SIM.


The Truphone plan is linked to an eSIM when an order is made via Truphone Connect API. The end user must install the eSIM to then use the service. Once the eSIM has been installed, the partner can make any number of renewals of the same (or other) plans to the same eSIM, meaning that the end customer does not need a new eSIM for each data plan. Click here to understand how the process works.